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Returns & Exchanges
If you are not completely satisfied with a product for any reason, just send it to our mailing address for a refund.
Products must be returned within 60 days of the Process Date on the order packing slip to receive a refund to the payment method used on Strobecosmetics.com. A Strobe Cosmetics Gift Card will be issued for returns of products after 60 days of the Process Date on the order packing slip when returned to our Shipping office.
To return repackage the products you are returning, your original email order confirmation and your pack slip using the packaging materials that came with your online purchase, you may re-print your invoice.
Mail your return using a traceable ground shipping method (we recommend U.S.
Postal Service insured mail) to:
You may Contact Us to check on the return status. Please have your order number available to allow us to better serve you.
Strobe Cosmetics will issue a refund within 30 business days of receiving and processing your return. The credit should appear on your statement within two billing periods, depending on your billing cycle.